How long have you been in the investigation business?
How long do you maintain records with regard to my case?
Records are stored indefinitely and can be retrieved quickly if needed.
Do you collect a retainer prior to starting my case?
Yes we do collect a retainer. The amount of the retainer is dependent on how much time we estimate your case will consume. Should your case not take as much time as the retainer paid, the remaining balance will be reimbursed to you. If your case goes over the initial retainer, you will be contacted to send additional retainer.
What kind of reports will I receive from surveillance work?
You will be provided with daily activity reports which describe the activity observed and the time it was observed. All surveillance will be documented on High Definition Video or Digital Stills.
What is the minimum information needed for locating an individual?
Many times just a name with the correct spelling is all that is needed. The next most important information is a date of birth or approximate age.
If there a charge for my initial consultation?
No, there is no charge for initial consultations.
Will the person I am looking for be notified that I am looking for them?
The location process we use does not leave what is known as “footprints” on the records search. Therefore, the person we are searching for will not know that anyone is searching for them.
What is your success rate at finding missing persons?
Our success rate is approximately 95%. Obviously, the more information you can provide, the better our success rate.
Which credit cards do you accept?
We accept all major credit cards as well as paypal, money orders or cashier’s checks.